Shipping Policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with NammaKudisai. This Shipping Policy explains how orders are processed, shipped, and delivered to customers.

1. Order Processing

All orders are processed after successful order confirmation.

Orders are typically processed within 1–3 business days, excluding Sundays and public holidays.

Customers will receive order updates through the contact information provided during checkout.

2. Delivery Locations

NammaKudisai currently delivers products across eligible locations within India.

Delivery availability may vary depending on the seller's service area and courier partner coverage.

3. Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–7 Business Days
  • Other Cities & Towns: 5–10 Business Days
  • Remote Areas: 7–15 Business Days

Delivery times are estimates and may vary due to factors beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Certain products, sellers, or promotional offers may qualify for free shipping.

5. Cash on Delivery (COD)

Cash on Delivery (COD) is available only for selected products and eligible pin codes.

NammaKudisai reserves the right to disable COD for certain products, locations, or orders based on risk assessment.

6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier partner issues
  • Seller-related delays

Customers will be notified whenever possible regarding significant delays.

7. Order Tracking

Once an order has been shipped, customers may receive tracking details through email, SMS, or other available communication channels.

Tracking availability depends on the courier partner and seller.

8. Failed Delivery Attempts

If delivery cannot be completed due to:

  • Incorrect address
  • Incorrect contact details
  • Customer unavailability

the courier partner may attempt redelivery or return the package to the seller.

Additional shipping charges may apply for reshipment where applicable.

9. Damaged or Missing Items

If a product is received damaged, defective, or incomplete, customers should contact NammaKudisai support within 48 hours of delivery.

Supporting photos or videos may be required to process the request.

10. Contact Information

For shipping-related questions, please contact us:

📧 Email: support@nammakudisai.in

📞 Phone: +91 63796 48568

📍 Address:

75, Kaliyaamman Kovil Street,
Manganaam Pattu, Kollidam – 609102,
Mayiladuthurai District,
Tamil Nadu – 609102, India